Glenn J. Saracino                                                                                                                              Page 1

 

Glenn J. Saracino

5337 W. Joan De Arc Avenue

Glendale, AZ  85304 

glenn@saracino.org

_____________________________Phone:  602.509.5222                            ______________________

 

Manager / Facilities & Project Management

 

Innovative, results driven Real Estate and Facilities Management Professional with 20+ years of experience in progressively responsible positions, and proven achievements in all aspects of facilities and real estate management, new construction, and tenant improvements, specifically within mission-critical environments.

 

PROFILE:

Ø                   Skilled in total project management; including building, office, financial (credit union), and data center/call center design and set-up, security protocol, disaster recovery, facilities spec’s., new construction, renovation, space planning, landlord/tenant relations (multiple sites/multiple states), 3^rd party vendor/contractor relations, procurement measures, PM programs, asset allocation – as well as all environmental, health, and safety issues.

Ø                   Extremely focused on identifying and analyzing potential problem areas, minimizing issues, then formulating and executing competent, creative, and cost effective solutions.

Ø                   Demonstrated expertise in implementing cost containment measures, including preventative maintenance, employee safety programs and energy conservation programs – all focused on the bottom line.

Ø                   Demonstrated expertise in strategic planning, organizational development, team building, staff enhancement, and customer service.

Ø                   Excellent communication, interpersonal, leadership, negotiation and motivation skills that allow for effective interaction with all levels of staff, peers, internal clients, community leaders, and executive management.

Ø                   Dynamic team player with the ability to consistently provide high-level, systematic standards of performance.

 

 

PROFESSIONAL EXPERIENCE:

 

CSAA/AAA – NCNU IIB, Glendale, AZ                                                                                                              7/2006 – 6/2013

Regional Facilities Manager/Coordinator

Managed Facilities and Real Estate operations for 30+ sites in five states (500,000+ ft²), including aspects of Security, EH&S, Risk Analysis, Office Services, and Mailroom Departments.  Consulted with LOBs to ensure their space planning, personnel growth, and equipment requirements to build out areas to meet these needs; including employee box moves, furniture reconfigurations, infrastructure deployments, and equipment moves.  Managed data center, contact center, and office space build-outs totaling more than 400,000 ft², working closely with outside consultants, contractors, architects, and 3^rd party vendors.  Managed all mission-critical systems within the Tier III data centers – including UPS, ATS, PDU, emergency generators, TVSS, CRAC, fire detection/suppression (VESDA), and proximity/biometric access systems.  Managed aspects of physical operations and security ($8.5M operating budget), including; 3^rd party vendor selection, landlord/tenant relations, tenant improvements, cabling/wiring, food service, janitorial, and direction of EH&S, FEAT, security, and safety functions all within a 24/7 environment.

·                      Managed ongoing re-stack efforts to realign business units after Company reorganization, affecting approx. 850 employees over 12 month period.  Coordinated efforts of internal support and external contractors (IT, telephony, furniture re-configuration, movers, security clearance (PCI), etc.).  Managed budgets for all moves.

·                      Directed build-out of additional work stations (approx. 550 cubes and hoteling stations) in order to consolidate employees from other locations, as well as new employees hired for project support.  Worked closely with management and LOBs to schedule resources with minimal impact to day-to-day operations and workflow.

·                      Directed build-out of $12M, 6,000+ ft² Tier III data center (3 months, start-to-finish) – including all mission-critical systems, including: electrical, mechanical, structural, and fire systems – in effort to consolidate all corporate-wide data centers to the Phoenix area – including Phoenix co-lo’s. Balanced electrical and cooling systems to assure adequate capacity and distribution for electrical and cooling systems.  No impact to clients.

·                      Directed complete remodel of cafeteria ($3.8M CIP budget), bringing entire building up to current codes.

·                      Managed build-out and expansion activities of Glendale, Oklahoma City, and Las Vegas contact centers, as well as closing and decommissioning activities of centers and district offices in Phoenix, Utah, and Nevada.

·                      Project management for projects ranging from 350T chiller replacement, cooling tower replacement, 200,000+ ft² build-outs, and district office refresh activities.

First Health Group Corp./Coventry Health, Phoenix, AZ                                                                                   8/2003 – 5/2006

Manager, Facility/Real Estate Services – Data Center Operations

Managed Facilities, Real Estate, Security, EH&S, Office Services, and Mailroom Departments of 42,000 ft² data center and 250,000+ ft² contact center.  Consulted with business units relative to their space planning, personnel growth, and equipment requirements to build out areas to meet these needs; including furniture reconfigurations, colleague moves, infrastructure deployments, and equipment moves.  Managed and coordinated technical and design specifications for data center and contact center build-out, working closely with outside consultants, architects, and 3^rd party vendors.  Managed all mission-critical systems within the data center (five 9’s – 99.999% uptime) – including UPS, ATS, PDU, emergency generators, TVSS, CRAC, fire detection/suppression, and proximity/biometric access systems.  Directed all aspects of physical operations and security ($4.5M operating budget), including; 3^rd party vendor selection, landlord/tenant relations, tenant improvements, cabling/wiring, food service, janitorial, and direction of EH&S, security, and safety functions (24/7).

·                      Managed office configuration and layout.  Ensured adequate space for employees.  Managed employee moves between sites (single employee “box” moves as well as entire depts.).  Oversaw seat assignments and budgets.

·                      Directed build-out of data center and 1,200+ seat call center - with respect to electrical, mechanical, structural, and fire systems – in preparation for the consolidation of other data centers to the Phoenix area.  Balanced electrical and cooling systems to assure adequate capacity and distribution for electrical and cooling systems.

·                      Managed installation of power (225 kVA PDU’s/800 kVA UPS’s) and cabling (CAT6 and 50m fiber) for data center build-out for new network LAN/SAN installation.  Oversaw $12.5M capital budget for build-out.

·                      Managed/maintained critical systems for data centers in multiple sites in multiple states; including expansion.

·                      Formalized and published Data Center standards and procedures for all mission-critical systems within the data center – maintaining full 100 percent up-time of all powered systems.  Provided regular status reports and capacity metrics (capacity, load, BTU, etc.). 

 

 

Suntron Corporation, Phoenix, AZ                                                                                                              6/1999 – 8/2003

Manager, Facilities/Maintenance/IT/Security

Managed Facilities, Maintenance, IT and Security Departments for 16 acre, 150,000 ft² electronics contract manufacturing facility, employing 1,400+ employees.  Directed all aspects of facilities, maint., IT and security/EHS operations; including facility layout, data center infrastructure/environmental controls, 3^rd party vendor contracts, space planning and personnel growth, building renovation, furniture configurations, facility and equipment maintenance, PM scheduling, buildings and grounds, custodial, landscaping, direction of emergency response team, EH&S and security operations.  Supervised 33 direct employees and 15 subcontract employees within the Facilities and Security Departments.  Managed annual operating budget of $5.1 million.  Responsible for corporate security and safety, as well as providing training relevant to security, EH&S, safety, and OSHA regulations.  Maintained on-call status 24/7 to respond to critical incidents and emergencies.

·                      Coordinated initial build-out and set-up of 120,000 ft² manufacturing, warehouse and administrative operations in multiple buildings and sites, maintaining a construction budget of $4.3 million.  Assured adherence to applicable building and safety regulations by all employees and contractors.

·                      Managed move of 1,400+ employees from multiple locations to new location.  Coordinated efforts of all contractors (furniture, movers, IT, telephony, ergo, etc.) to ensure no delays or unscheduled downtime.

·                      Coordinated build-out, renovation, and move-in of additional 30,000 ft² subsections of remaining buildings – including Corporate Offices and Credit Union operations, maintaining a construction budget of $1.4 million.

·                      Managed build-out and operations of Data Center to support Corporate Offices and all AZ locations.

·                      Coordinated all building and operating permits and reporting to local, county, and state agencies.

 

 

Honeywell – Air Transport Systems, Phoenix, AZ                                                                                                  6/1980 – 6/1999

Manufacturing Engineering:  Supply Chain & Facilities Layout/Support

Responsible for various product lines and processes, including layout and design, with respect to entire factory, warehouse, and office layout, in terms of security, safety, ergonomics, ADA, and adherence to applicable regulations and codes.  Responsible for eliminating hazardous chemicals and procedures used in the manufacturing process.

·                      Directed employee restack efforts realigning business units.  This included approx. 45,000 ft² of office and support space, affecting approx. 400 employees.  Directed work of all internal and external contractors, as well as seating assignments to align appropriate LOBs.

·                      Facilitated the relayout and construction, utilizing AutoCAD, of approximately 40% of existing production floor space.  Incorporated ergonomic and ADA accommodations, which led to more efficient layouts of production areas.  Provided Facilities support including layout, resource allocation, and budgeting.

·                      Directed Corporate-wide ESD Engineering Resource Council, providing uniformity of ESD standards, control methods, testing, certification and materials.  This Team comprised approx. 50 engineers from 15 Divisions.

EDUCATION:                                          University of Phoenix, Phoenix, AZ

                                                        MBA / Technology Management – GPA 3.85 / 4.00

                                                        University of Phoenix, Phoenix, AZ

                                                        Bachelor of Science Degree / Business Management – GPA 3.96 / 4.00

                                                        National Association of Radio and Telecommunications Engineers, Medway, MA

                                                        Certified Engineer

                                                        Glendale College, Glendale AZ

                                                        AAS / Electronic Engineering Technology – With Honors

                                                        Phoenix College, Phoenix, AZ

                                                        AAS / Biomedical Engineering Technology – With Honors

OSHA Training – Hazardous Waste Operations and Emergency Response, Phoenix, AZ

40-Hour HAZWOPER Certification

 

PROFESSIONAL:                            7x24 Exchange (Facility Management of Mission Critical Enterprises) / Member

                                                        DCMS/AFCOM (Data Center Management Society) / Member

                                                        International Facilities Management Association (IFMA) / Member

                                                        Association of Contingency Planners (ACP) / Member

                                                        Nat’l Association of Radio and Telecommunication Engineers (NARTE) / Member

                                                        National EOS/ESD Association / Member

                                                        Arizona ESD Association / Board of Directors/Member – Past Vice-President

                                                        Washington Elementary School District (WESD) – Facilities Council / Member

                                                        Boy Scouts of America – Assistant Scoutmaster / Eagle Scout 1976.

 

SKILLS:              Microsoft Office Suite, Microsoft Project, AutoCAD LT, Datastream MP2 (CMMS Software Package), SoftWrench/Maximo (CMMS Software Package), Northwrite (CMMS Software Package), Archibus (CAFM Software Package), GageTrak (Calibration Tracking Software Package), Remedy Helpdesk (Call Tracking Software)

              Very strong written and verbal communication skills

 

              Prior certifications: Basic Fire Fighting, EMT II, and Emergency Response